Mercure Resort Sanur, Sanur (Bali) ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jalan Mertasari Sanur, Denpasar, Id, Sanur (Bali), Indonesia, 80034

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

32 m²

Bed options:

2 Single beds

Garden view

Shower

Balcony

room details

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Executive Twin Room

Max:

2 persons

42 m²

Bed options:

2 Single beds

Garden view

Shower

Balcony

room details

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Deluxe Twin Room

Max:

2 persons

40 m²

Bed options:

2 Single beds

Garden view

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Sanur (Bali) 1.1 mi

Airports

Ngurah Rai International (DPS) 8.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Day Spa

“The day spa on the hotel offered a serene atmosphere and rejuvenating treatments that truly enhanced my relaxation experience.” view full review

Delicious Breakfast

“Breakfast was good, particularly with the inclusion of Balinese cuisine that added a unique cultural touch to my mornings.” view full review

Beautiful Gardens

“The lush gardens surrounding the hotel were stunning, creating a tranquil environment perfect for enjoying nature.” view full review

Comfortable Rooms

“My room was not only clean and comfortable but also designed with a cozy decor that made my stay feel like home.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Wind surfing
Diving
Snorkeling
Canoeing
Hiking
Cycling
Tennis court
Golf course
Pool tables
Darts
Table tennis
Yoga class
Fishing

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu
Children's pool
Children's play area

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Jalan Mertasari Sanur, Denpasar, Id, Sanur (Bali), Indonesia, 80034

Map view

Jalan Mertasari Sanur, Denpasar, Id, Sanur (Bali), Indonesia, 80034

City landmarks

Monuments and Landmarks

Bajra Sandhi Monument

2.9 mi

Beach

Pantai Semawang

4200 ft

Sanur, Bali

4200 ft

Kopi Bali House

1.0 mi

Behind Bali Dolphins

Turtle Conservation and Education Centre

1.5 mi

Jl. Danau Poso

Blanjong Inscription

3500 ft

Garden

Taman Inspirasi Mertasari

3200 ft

Mertasari Beach

2200 ft

Jl. Pengembak

Pura Dalem Pengembak

3400 ft

Shopping Area

Hardy's Sanur

1.3 mi

Puri Santrian

Balinese Cooking Class

2000 ft

Honorary Consulate of the Czech Republic

2100 ft

A Museum of Vintage Bags

2100 ft

Beach

Semawang Beach

2100 ft

Dune Atlantis

2200 ft

Spa Center

Aisis Spa

2300 ft

Jl Danau Poso 51A

To~ko

2300 ft

Gopa Town Center

Utama Spice

2700 ft

Public Building

Honorary Consulate Of Chile

2400 ft

Gallery

Rumah Sanur

2500 ft

Jl. By Pass Ngurah Rai No.96E

Atlantis Bali Diving

3800 ft

Jl. Bypass Ngurah Rai

Titi Banda Statue

1.2 mi

Public Building

British Consulate General

2900 ft

Jl. Danau Poso Pura Blanjong No.80227

Pura Blanjong

3400 ft

Jl. Mertasari No.2

Krisna Painting II

2900 ft

Gallery

Ghostbird Swoon

1.2 mi

Stone Pillar

3400 ft

British Honorary Consulate

3600 ft

Batu Jimbar Cafe

2.1 mi

Jl. Segara Ayu

Segara Beach

1.8 mi

Nearby

British Honorary Consulate

1600 ft

Restaurants

Genius Cafe

800 ft

Jl. Kusuma Sari Mertasari Beach

Amber Resto

2100 ft

Jl. Mertasari no. 2A oppsite Mercure Hotel

Pandawa Restaurant

600 ft

Jl. Mertasari Mercure Resort Sanur

Retro Beach Restaurant

1100 ft

Retro Beach

Bella Italia

2600 ft

Jl. Cemara no. 72

Selada Restaurant

2800 ft

Jl. Sudamala no. 17 Akana Boutique Hotel

Basilico Italian Restaurant

1800 ft

Jl. Danau Tamblingan Prama Sanur Beach

Red Manna

3000 ft

Jl. Cemara

Ayucious Trophy

2900 ft

Jl. Cemara

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

beachfront

lush gardens

tired conditions

reservation issues

7.6/10

Very good

Rooms

8.0

Location

9.0

Service

6.7

Dining

7.0

Michael

United Kingdom, March 2024

7.0/10

The hotel is nestled in a peaceful garden setting, offering clean and spacious rooms with large windows and bathrooms. While the service fell short due to a lack of attention from management, the location right on the beautiful Sanur beach is a major highlight. The dining options, although limited, include freshly cooked eggs on order. Despite some flaws, the facilities are well-kept and satisfying.

Rooms

8.0

My room in the quiet garden was cleaned daily, and towels were replaced frequently. The large windows and bathrooms added to the comfort of the stay.

Service

5.0

The service, from reception to room cleaners, left much to be desired as the manager's lack of care impacted our reservation. However, requests were handled in a friendly manner.

Location

9.0

The hotel's location right on Sanur beach amidst lovely gardens is perfect for beach lovers. Access to facilities like the giant chess board enhanced the experience.

Dining

6.0

The dining experience offered Balinese fruit, sweets, and freshly cooked eggs but lacked variety and popularity among guests.

Facilities

8.0

The hotel's facilities are well-maintained, providing a pleasant environment for guests.

Cecil

United Kingdom, March 2024

7.6/10

The hotel offered a mixed experience with comfortable rooms featuring big balconies overlooking greenery and a giant super king bed. The service was a blend of warmth and local hospitality, with a friendly reception but a slight issue with pricing. The location was beautiful with tranquil gardens and lovely private beach, though a bit distant from the central area. Dining provided fresh ingredients with a nice view but some items were pricey. The facilities offered were satisfactory.

Rooms

9.0

The rooms were spacious and comfortable with a big balcony looking into the green.

Service

7.0

The staff provided warm Balinese hospitality, with a friendly response to requests, but some pricing concerns.

Location

8.0

The hotel is set in beautiful gardens with a lovely private beach, portraying a peaceful vibe.

Dining

7.0

Dining offered super fresh ingredients with a nice view, but some items were considered expensive.

Facilities

7.0

The facilities met basic needs adequately.

Tommy

United Kingdom, March 2024

8.4/10

The hotel is in a lovely location directly at the beach, with easy accessibility to Indian restaurants nearby. The rooms have 2 x bunk beds providing extra space, although the bathroom fixtures were broken. The service is outstanding, with staff showing a keen sense of quality service throughout, except for a few who lack customer service skills. The dining experience offers super fresh ingredients, Balinese fruit & sweets, and options for everyone, including vegan dishes. The hotel facilities are well-equipped. The price is reasonable for the value offered.

Rooms

7.0

The rooms provide extra space with 2 x bunk beds, but bathroom fixtures were broken.

Service

9.0

Exceptional service with a keen sense of quality, although some staff lack customer service skills.

Location

10.0

Perfectly situated right next to the beach, with convenient access to Indian restaurants.

Dining

8.0

Dining is a delightful experience with super fresh ingredients and a variety of options, including vegan dishes.

Facilities

8.0

The hotel offers well-equipped facilities for a comfortable stay.

Jimmy

United Kingdom, January 2024

7.0/10

The hotel is located in an appealing area of Sanur, right on the beach providing a pleasant atmosphere. The rooms, though with individual balconies, are showing some signs of wear and have bunk beds. The service was generally good, but our reservation was not handled well. The dining options could improve with more variety, and there are concerns about the prices. Overall, it offers a nice beachfront experience with some room for enhancements.

Rooms

7.0

The rooms come with individual balconies and a sofa bed, but they are in a tired condition and feature bunk beds.

Service

6.0

The staff did fulfill a local Veg preparation request but showed inconsistencies in reservation management. Service was friendly overall.

Location

8.0

Situated in the lovely Sanur area with lush gardens leading to the beach, it offers a unique and tranquil environment.

Dining

6.0

The dining experience has its ups and downs, from freshly cooked eggs to unpopular food choices, and concerns about pricing.

Facilities

8.0

The hotel provides a variety of facilities; however, there were no specific comments provided.

beachfront

tired conditions

Harry

United Kingdom, December 2023

8.2/10

The hotel is a gem! My room was upgraded, which was a lovely surprise, and I enjoyed having my own balcony. The big bathroom was a real plus, even though the balcony was a bit small. Everything was impeccably clean.

Rooms

9.0

The rooms were beautifully clean and comfortable, with individual balconies.

Service

7.0

The service was a mix. While the manager seemed not to care much, I did appreciate the effort of preparing a local veg dish upon request. The receptionist came off a bit condescending, but overall, I received the necessary assistance.

Location

10.0

The location was unbeatable, right on the most beautiful private beach, surrounded by lush gardens. It was a tranquil haven in Sanur.

Dining

7.0

The dining experience had its ups and downs. I enjoyed the availability of Balinese fruit and sweets, and the option to order poached or boiled eggs separately. However, some items on the menu were not very popular, and the prices were on the expensive side.

Facilities

8.0

The hotel facilities were adequate, offering the necessary services for a comfortable stay.

Jennifer

United States of America, November 2023

8.2/10

The hotel offers a peaceful retreat in a lovely garden setting right on the beach, with excellent service and fresh dining options. However, some rooms have old furniture, and the receptionist can be condescending at times.

Rooms

8.0

The rooms feature basic amenities and offer a very nice garden view from the balcony. However, some furniture shows signs of age.

Service

7.0

The staff provided excellent service, including preparing a delicious local Veg dish upon request. However, the receptionist's demeanor was condescending, lacking customer service skills.

Location

9.0

The hotel is situated in a fantastic garden setting right on the beachfront at Sanur, offering direct access to the beach and a quiet environment. Additionally, it's conveniently located near Indian restaurants.

Dining

8.0

The dining experience offers super fresh ingredients and Balinese fruit & sweets, with a separate area for ordering eggs, but some food options may not be as popular.

Facilities

9.0

The hotel provides various facilities including room service, car hire, and laundry services, enhancing the overall guest experience.

great location

old furniture